Project Description

Distributed rescues enterprise business needing urgent specialists to maintain critical software

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“Distributed was able to source and onboard a team in record time. Less than 24 hours from initial briefing to team members delivering work.”

Barry Quinn
CCO – Distributed

Headline figures

Key KPI unlocked:
Team assembled and delivering in >24 hours and full system documentation created

Platform delivered on:
Web

Technologies used:
.NET, ASP, SQL

Elastic Team Members Used:
2x .Net Developers, 1x Project lead, 1x Technical lead

Past Challenges

UNDOCUMENTED SYSTEM

SYSTEM DOWNTIME

URGENT SUPPORT

A-TEAM OVERCAPACITY

Project Description

This enterprise client had a legacy product that had been maintained and supported for 5 years by one contractor. Key clients still remained on the system even though a new one had been built. Meaning support was still critical but they believed they were being overcharged. The contractor had made himself indispensable by failing to properly document how the system worked. During negotiations, he left the business.

Using Distributed’s Elastic Teams™️ Platform we set up a team in less than 24 hours and identified the extent of the overcharge. Reducing system management from 22 days a month to 3. Crucially building full system documentation from day 1 of the engagement. Signing a continuing support contract that keeps this system running for their large clients.

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